Privacy Policy
Last updated: January 2025
TNT Botly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading analytics platform and services.
Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name and email address
- Account credentials
- Payment information (processed securely through Stripe)
- Machine ID for software licensing
- Trading data you input into the platform
Automatically Collected Information
When you use our services, we may automatically collect:
- Log data (IP address, browser type, access times)
- Device information (hardware model, operating system)
- Usage information (features used, performance metrics)
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and manage subscriptions
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Protect against fraudulent or illegal activity
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., Stripe for payment processing)
- Legal Requirements: When required by law or in response to valid legal requests
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
Your Trading Data
Your trading data and analytics are:
- Stored securely and encrypted
- Never shared with other users
- Never used for our own trading purposes
- Only accessible by you and authorized support staff when necessary
- Retained as long as your account is active
Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve your experience on our platform. You can control cookie settings through your browser preferences.
Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account and associated data
- Opt out of marketing communications
- Export your trading data
- Withdraw consent for data processing
To exercise these rights, please contact us at [email protected]
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Third-Party Links
Our platform may contain links to third-party websites (such as NinjaTrader). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
By using TNT Botly's services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.